Stage IThe Blank Margin
Where do you even start?
With the problem. Before anyone says a word about stacks or tools, I want to know who has this problem, what it costs them today, and what changes when it goes away.
- What happens
- A conversation. You tell me what's worrying you, or what decision you're trying to make.
- What you get
- A straight answer on whether I can help, and what the first step would be.
- What I need from you
- The problem in your own words. You don't need a spec.